Gold Support - Premium-level Customer and Technical Support
Newly revamped in 2009 due to popular demand, TrustFile Gold Support (previously Premium Support) provides you with the highest level of support from our team of customer care professionals. Gold Support ensures that if you need assistance, you will be taken care of quickly and courteously even when you are up against a filing deadline.
The 2009 Gold Support features extended hours, weekend availability and guaranteed 24-hour response times. Be sure you are prepared with TrustFile Gold Support.
Support Comparison
| |
Standard Support |
Gold Support |
| |
| Monday - Friday |
7:00 AM - 4:00 PM Pacific
10:00 AM - 7:00 PM Eastern |
7:00 AM - 9:00 PM Pacific
10:00 AM - Midnight Eastern |
| |
| Saturday - Sunday |
|
7:00 AM - 4:00 PM Pacific
10:00 AM - 7:00 PM Eastern |
| |
| Guaranteed Response |
|
24 Hours* |
*During business hours
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