Avalara Support

We know that getting technical support answers quickly and easily is critical to your VAT compliance efforts. We offer a breadth of support offerings to meet your business needs. Our dedicated support team of technology professionals is available to assist during our standard support hours from the UK and Belgium.

Submit a ticket

Please complete the form below to create a support ticket. You will receive a confirmation email with a unique ID number.

How to reach us

  • 0800-79564 from within Belgium (Dutch, English speaking)
  • 0808-2342920 from within UK (English speaking)
  • +44 (0) 1273 022450 all other countries (English speaking)
  • Submit a case using the form on the left

Standard support hours

9 am to 5:30 pm CET Monday – Friday

Professional Services hours

7 am to 6 pm CET Monday – Friday

All tickets will be managed in accordance with your service level agreement.