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Mandatory video conferencing for GST appeal hearings says CBIC

  • | Divita S Gupta

Mandatory video conferencing for GST appeal hearings says CBIC

When the Centre implemented a nationwide lockdown due to the Coronavirus pandemic, the Central Board of Indirect Taxes and Customs (CBIC) issued guidelines for conducting personal hearings in virtual mode for appeals under Customs Act, and erstwhile excise and service tax related disputes in the month of April. Initial feedback on this move was very positive and the CBIC witnessed faster passing of adjudication and appellate proceedings while saving on costs of travel and time, and most importantly, maintaining social distancing.

In a bid to maintain the same speed experienced during the lockdown, the CBIC has issued another circular making video conferencing mandatory for various tax authorities including the Commissioner (Appeals), original adjudicating authorities and Compounding authorities in cases relating to Central GST (CGST) and Integrated GST (IGST). The CBIC also issued guidelines for conducting these virtual hearings for GST appeals and has stated that any proceedings before appellate or adjudicating authority shall mandatorily take place through video conferencing. 


Avalara helps businesses of all sizes get GST return filing, e-way bill generation and e-invoicing right with cloud-based GST compliance solutions in India. Goods and Services Tax (GST) rates, rules, and regulations change frequently. Although we hope you'll find this information helpful, this blog is for informational purposes only and does not provide legal or tax advice.
Avalara Author
Divita S Gupta
Avalara Author Divita S Gupta
Divita has served as a writer and editor for top financial services organizations in India. She has written on topics like mutual funds, insurance, taxes, SME financing for globally recognized banking and financial organizations including ICICI, Aditya Birla Group, News Corp. With a Masters in Business Administration from Symbiosis International University, she currently owns a small business in Mumbai.

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