Avalara > Blog > Goods and Services Tax > Legal Tech is a real game changer and here's why

Legal Tech is a real game changer and here's why

  • Jul 5, 2021 | Shreya Jain

Artificial intelligence (AI) has opened the floodgates to umpteen possibilities and opportunities. But, while the automation bandwagon is here, can the legal fraternity be left behind? No and a no!

Gone are the days when employees did manual work and mundane tasks day in and day out. Instead, the technological revolution has ignited unstoppable advancement. This has encouraged growth for the legal landscape, thereby evolving the role of a legal professional indefinitely.

AI is fast replacing traditional approaches with more modern methods. Let’s list down a few of the many advantages of the new scene of technology:

1. Fewer mistakes, more innovation

Legal Tech can eliminate the redundancy of iterative errors overseen by a human mind. Bid a happy farewell to all the mistakes that are made due to the inadvertence of a human mind. With precise technology, work can be made error-free and cut to almost perfection. Let’s face it, the number of errors is indirectly proportional to reputation and trust in the legal company. The close to perfection efficiency in multiple tasks is larger than the truth now.

One of our satisfied customers, Duo, will testify that businesses like theirs can focus on growth and revenue. With Duo’s increasing global footprint, its tax compliance needs to be increased, and more research was required to comply with changing laws with every border crossed.

Then Avalara’s cloud-based solution came in handy for it, including built-in tax rules and rates repository. When you have all tax laws and compliance text at the tap of your finger, it reduces the burden of research, minimizes errors, and there are obligations requirements missed. 

AvaTax’s automation tools work for you while you work on your business profits. 

The chances of missing out on essential updates will also significantly minimize, as the source of infinite intel is a tap away. Et Tu brute? Not anymore.

 2. A dramatic increase in customer satisfaction

“Forget about your competitors, just focus on your customers” – Jack Ma (Founder, Alibaba Group)

 With AI in place, customers will rely more effectively on the legal company as the user experience will undoubtedly be enhanced and be more trustworthy. Effective chatbots, faster communication channels, reduced paperwork, and speedy grievance redressal mechanisms lead to higher customer satisfaction. Now, time is saved as face-to-face physical meetings are replaced by quicker automated dealings sitting at the comfort of your house.

The customer was, is, and will stay the King. Period. Let the reign be more seamless and happier. Here, we can see how a fleet of partners and patrons are more satisfied with using automated products that ease legal compliance and research. 

 3. Leverage technology to scale up

Cutting-edge research in artificial intelligence focuses to eliminating multiple manual tasks that an AI can now perform. We’re rooting for a futuristic approach where efficiency will be augmented. Hence, the leaders can increase revenue and utilize the workforce in more productive and meaningful jobs. AI will outstrip the shortcomings or limitations of a human mind, and document accessibility will be a tap away. Duller steps can be taken up by AI technology, and intellectually stimulating work can be done by humans, thereby paving the way to growth and more revenue generation.

To be an efficient legal professional, one must keep pace and stay abreast with non-conventional methods and technology. Technology in the Legal Industry has affected every aspect of the legal domain, from corporate practice to courtroom proceedings and contract management. Legal research is more sound now, with full-proof data and document depository being easily accessible.

AI technology has made information accessible; therefore, the only thing left now is to make the best use of the available resources and get rid of the traditional approach. An epitome of this is the AvaTax software that centralizes and automates your ever exploding data at a touchpoint with API integration.

To be or not to be, is no longer a question when it comes to the use of taxation tech in the industry. The only way to grow forward is to grow smartly. Choose wisely, choose AvaTax. About time, we tap the potential of AI, as automation is driving the decline of banal and repetitive tasks- let’s magnify legal research efficiency. 

Let’s innovate and grow, one filing at a time.


Avalara helps businesses of all sizes get GST return filing, e-way bill generation and e-invoicing right with cloud-based GST compliance solutions in India. Goods and Services Tax (GST) rates, rules, and regulations change frequently. Although we hope you'll find this information helpful, this blog is for informational purposes only and does not provide legal or tax advice.
Avalara Author
Shreya Jain
Avalara Author Shreya Jain
An ILS law alumna, and a qualified CS, Shreya has worked as a Features writer in Time of India’s digital arm- Times Internet and as a tax journalist in Taxsutra. She is currently working with Avalara as a Tax Analyst. Shreya has also successfully ideated and executed a QSR (Quick service restaurant) in Pune.

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