Ranganathan P

Deputy General Manager-Accounts

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It all began around mid-2017 when GST was introduced. The rules were not framed, and there were a lot of changes taking place on the government side. The pressure in understanding the concept and abiding by the constantly changing GST guidelines was tremendous.

Twenty thousand transactions per month, including all GSTINs, was hard to deal with manually. After facing a lot of issues in filing returns, we started searching for an automated solution.

We evaluated several ASPs during those days. Our search ended with Avalara after going through the company profile and being satisfied with the product features. The entire team thought that Avalara TrustFile GST was the most advanced and logical solution. 

Since we started using Avalara TrustFile GST, we have faced no hiccups in the process of returns filing. Working with an automated solution reduces the man hours tremendously and gives time to engage in other productive activities. The various reports and ledgers available in TrustFile GST give a consolidated view of transactions.

The support provided by the Avalara team is impeccable, which has made Avalara more like family to us.

I would recommend Avalara TrustFile GST to every individual filing GST returns. I am eagerly looking forward to the e-way bill application introduced by Avalara.

Ranganathan P
Ranganathan P
Deputy General Manager-Accounts

Lotte India Corporation, Ltd.

Incorporated in 1954 and headquartered in Chennai, India, Lotte Indian Corporation, Ltd. manufactures and markets various confectionery products and snacks under the brand Lotte Choco Pie.