In their own words

Richardine OBrien

Vice President at Beyond Health


Avalara AvaTax is really simple. I just like that it’s really seamless. Avalara AvaTax is one of the few things we have just plugged into the system that has been painless.

We’ve had an oddly recession-proof industry. People always care about being healthy, even in a recession. We run lean; we source some products and manufacture other health products like vitamins and supplements based on our own formulations, so we have a balance.

Sales tax is mind-numbingly awful. Collecting sales tax and creating reports for a single state where we pay so little tax is a nightmare. If I were a different kind of person, I might be tempted to fudge the returns, but I’m not. I want to do them accurately.

Oh my god, what are we going to do about that? Those were my thoughts about expanding our business to require multi-state tax duties. It’s coming. One of these years we’ll be paying taxes in more than one state due to business expansion and/or legislation.

Now it’s easy. Whichever way it goes — growth or new laws — we’re ready to go with Avalara AvaTax. The reporting is very nice, it’s easy to add products to the list — our office manager loves Avalara AvaTax.