Avalara Taxrates > Blog > Sales Tax News > Indiana clarifies taxability of cloud computing services - Avalara

Indiana clarifies taxability of cloud computing services

  • Dec 29, 2016 | Gail Cole

 Indiana explains how to tax SaaS, PaaS, and IaaS.

As technology evolves, so too must tax policy. Yet since technology evolves quickly, and tax policy doesn’t, taxability is often unclear. This is particularly true for digital goods and services. Fortunately, state tax departments can be more responsive than state legislatures, establishing and amending tax policies as needed. Recently, for example, the Indiana Department of Revenue clarified how sales and use tax applies to cloud computing services, Software as a Service (SaaS), and “various other matters relating to remotely accessed software.”

As a general rule, taxable “tangible personal property” in Indiana means personal property that

  • Can be seen, weighed, measured, felt, or touched; or
  • Is in any other manner perceptible to the senses.

It includes prewritten computer software, with “computer” including e-readers, electronic tablets, smartphones, and any other mobile electronic devices. Certain electronically transferred products, such as e-books, digital audio works, and digital audiovisual works, are also subject to tax in Indiana, as is prewritten computer software and purchases of software stored in a tangible medium, such as on a disk or USB flash drive.

Cloud computing

According to the National Institute of Standards and Technology of the U.S. Department of Commerce, cloud computing is a “model for enabling ubiquitous, convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, services, storage, applications, and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction.” Three of the most common cloud computing services are commonly (though not uniquely) referred to as:

  • Software as a Service (SaaS): a service provider hosts software application over the internet for a customer
  • Infrastructure as a Service (IaaS): a service provider owns, maintains, operates, and houses equipment (such as hardware, servers, network components, etc.) used to support a customer’s operations, which the customer accesses via the internet in order to use the equipment
  • Platform as a Service (PaaS): a service containing elements of both IaaS and SaaS

Indiana tax code doesn’t specifically address cloud computing, therefore taxability “depends on the facts and circumstances of each transaction.” Of particular significance are the following:

  • The amount of control or possession the purchaser is granted in the software
  • The object of the transaction
  • The ownership rights, if any, the purchaser has in the software

According to the Indiana Department of Revenue, SaaS “may or may not be subject to tax.” With PaaS, “the taxability of the product depends on the nature of the software rights.” IaaS transactions are generally exempt provided the customer doesn’t purchase, rent, or lease the equipment; however, if a customer uses a dedicated server, it’s considered renting or leasing hardware and the transaction is taxable.


For example, charges for accessing prewritten computer software maintained on the vendor’s or a third party’s computer or servers are exempt, provided access is electronic via the internet, the customer isn’t transferred the software and doesn’t control or possess the software or server, and the customer has no ownership interest in the software.


When a customer pays a fee to use prewritten computer software that is maintained on the vendor’s or a third party’s computer servers for a defined period of time, it’s considered a lease of the software in Indiana and is therefore subject to tax if the customer has access to and control of the software or the server when accessed electronically via the internet.

The updated Indiana Department of Revenue Information Bulletin #8 should help taxpayers better understand their tax obligations, as it provides numerous examples of taxable and exempt transactions.

Use the cloud to manage the taxability of the cloud

The taxability of cloud computing services is extremely complex and varies from state to state. Tax automation software as a service (SaaS) facilitates sales and use tax compliance for digital goods and services. Learn more.

photo credit: ccPixs.com 3D Cloud Computing via photopin (license)

Sales tax rates, rules, and regulations change frequently. Although we hope you'll find this information helpful, this blog is for informational purposes only and does not provide legal or tax advice.
Gail Cole
Avalara Author
Gail Cole
Gail Cole
Avalara Author Gail Cole
Gail began researching and writing about sales tax in 2012 and has been fascinated with it ever since. She has a penchant for uncovering unusual tax facts, and endeavors to make complex sales tax laws more digestible for both experts and laypeople.