Account Development Representative

Sales | Durham, NC, United States

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Want to kick off an exciting career with a quickly growing cloud technology business? Avalara is looking for highly energetic, customer-centric, driven professionals with sound business acumen to join our Sales Development organization as a Sales Development Representative (SDR).

Using your strong technical aptitude and natural sales instincts, you will gain experience interacting with clients and prospects of all levels in a variety of industries and across a broad geographical area.

Ideal candidates are eager to advance through a clearly defined learning and earning path. Avalara offers a fast-paced, innovative environment where you will be provided the tools, resources, and outstanding leadership to sell business solutions and take your career to the next level.

Who You Are:

  • You are persistent. As a self-starter who takes initiative, you don't take “No” for an answer when achieving your goals.
  • You are optimistic and fun. You know how to work hard, but also understand that joy and positivity is a key ingredient to success.
  • You are humble and curious. You are eager to increase your skillset and embrace all opportunities to learn – from others, and from our own mistakes. You know that practice, commitment, and discipline will take you to the next level.
  • You take ownership. You don't make excuses and have a strong sense of accountability- for yourself, and others.
  • You keep things simple. We are in the business of simplicity, and you communicate complex scenarios in ways that are easily understood.

What You'll Do

  • Respond to and qualify incoming web and phone inquiries regarding Avalara products
  • Become an expert on products and services to be sold and maintain relevant industry knowledge
  • Create a great first impression to our prospects and customers by providing them with a world class experience
  • Drive customer participation in webinars, certification events, and/or conferences
  • Maintain active engagement with new and existing leads through creative follow-up communications designed to increase customer interest in Avalara products
  • Achieve monthly quotas of qualified and sales accepted opportunities
  • Actively collaborate as a team member within the department and the organization as a whole

What's In It For You

  • In-house, high-performance sales and product knowledge training
  • Exceptional coaching and skills training and career growth opportunities
  • Casual, fun work environment including an onsite exercise facility, Tiki Lounge, summer BBQs and the Avalara Band!
  • Solid Base Salary + Commission, competitive vacation package, Medical/Dental coverage, and more

Preferred Qualifications

  • Bachelor's degree is strongly preferred
  • A minimum of 1 year relevant professional experience or 1-2 years corporate experience outside of undergraduate graduation (Software sales a plus)
  • Prior inside sales experience
  • Experience being held to and motivated by metrics
  • Excellent written/verbal communication
  • Ability to multi-task, prioritize, and manage time effectively
  • Strong problem-solving skills
  • High energy and positive attitude
  • Comfortable working in a fast-paced and dynamic environment

About Avalara

Avalara helps businesses of all sizes achieve compliance with transaction taxes, including sales and use, VAT, excise, communications, and other tax types. The company delivers comprehensive, automated, cloud-based solutions designed to be fast, accurate, and easy to use. The Avalara Compliance Cloud® platform helps customers manage complicated and burdensome tax compliance obligations imposed by state, local, and other taxing authorities throughout the world.

Avalara offers more than 700 pre-built connectors into leading accounting, ERP, ecommerce and other business applications, making the integration of tax and compliance solutions easy for customers. Each year, the company processes billions of indirect tax transactions for customers and users, files more than a million tax returns, and manages millions of tax exemption certificates and other compliance documents.

Headquartered in Seattle, Avalara has offices across the U.S. and overseas in the U.K., Belgium, Brazil, and India. More information at

The perks of working at Avalara go beyond amazing physical spaces and a Tiki Bar. We're committed to continued progress in diversity and inclusion. As an employee at Avalara, you'll have the opportunity to join resource groups focused on diversity of thought, engage with your local or global community about topics that matter to you and the organization and receive continued education around inclusion and development. As Avalara grows, so do the voices within it. It's time to hear your voice.

Avalara is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law.

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