Director, Product Management (6000)

Product Management | Durham, NC, United States

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In this role, you will lead a team of product managers responsible for driving best-of-breed, high growth, integrated solutions used by companies to manage their global sales tax compliance obligations. You’ll also drive overall product alignment within Avalara to deliver an integrated, shared service model that offers a uniform customer experience.

Our ideal candidate is a strategic, organized, forward-looking performer who leads by example and has a self-driven sense of urgency. If that sounds like you, we hope you will apply.


What you’ll do....

  • Interact with customers and Avalara subject matter experts to understand market needs
  • Work closely with product managers to drive consolidated strategies and roadmaps to ensure cohesion across team members and product lines
  • Understand the competitive landscape of the product portfolio
  • Work with product managers on goal setting and plan execution
  • Be an evangelist of the Avalara product strategy
  • Articulate a clear and compelling product vision for how each product area will align with overall corporate goals
  • Define metrics that measure key business objectives
  • Partner with other Avalara leaders and stakeholders to drive strong relationships that foster goal achievement and issue resolution


What you’ll bring to the role....

  • A strong leadership style that combines product, operational, program and sales knowledge and experience to ensure end to end accountability
  • 8+ years related experience with a mix of roles that contribute to overall customer success
  • Track record of leading products and product teams from inception through launch for solutions that target small, mid and enterprise-level businesses
  • Experience with agile development methodologies, and commonly used tools such as Jira, Confluence, salesforce, etc.
  • Experience defining complex customer journeys
  • Demonstrated experience partnering cross-functionally, including with executives and other internal stakeholders driving business outcomes
  • Strong attention to detail
  • Team player who is able to drive results through influence and enthusiasm
  • Exceptional written and oral communication skills, with experience conducting executive-level briefings and demos both internally and with customers
  • Bachelor's Degree in a relevant field (accounting, business, or computer science); MBA desirable

Preferred Qualifications

  • Experience with tax automation products, ERP, eCommerce, and other financial accounting systems
  • Familiarity with accounting and transaction tax compliance concepts (i.e., sales tax returns)
  • Experience working with partners and 3rd party developers


Where you will work….

Avalara helps businesses of all sizes achieve compliance with transactional taxes, including VAT, sales and use, excise, communications, and other tax types. We deliver comprehensive, automated, cloud-based solutions that are fast, accurate, and easy to use.

Avalara offers hundreds of pre-built connectors into leading accounting, ERP, ecommerce and other business applications. Each year, the company processes billions of tax transactions for customers and users, files hundreds of thousands of tax compliance documents and tax returns, and manages millions of exemption certificates and other compliance related documents.

Avalara’s headquarters are in Seattle, WA and it has offices across the U.S. and in Brighton and London, England; Brussels, Belgium; and Pune, India. Avalara completed their IPO on June 15, 2018. The company is listed on NYSE under the symbol AVLR. More information at: 

Avalara is an Equal Opportunity Employer.  All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law.

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