Business Insights Analyst (R7833)

Marketing | Remote, NC, United States,Remote, WA, United States

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Avalara is seeking a business-savvy and action-oriented business insights analyst to join Global Analytics and Insights team. In this role, you will be responsible for providing analytical insights and recommendations to enable application of best practices in customer lifecycle management. You will be responsible to provide exceptional analytical insights that form the basis of GTM strategy, develop scalable models, drive new acquisitions, product and channel decisions. By combining a deep understanding of business concepts with knowledge of statistics and exploratory data analysis, you will uncover actionable insights and catalyze change for Avalara's customers.

This rare opportunity involves creative freedom in generating insights, stakeholder management across multiple global teams and direct influence on our roadmap. This highly visible role will make a significant contribution to the growth of our business.

As a member of the analytics team, you will:

  • Work cross-functionally with Marketing, Strategy, Customer Success teams for various Sales and Marketing programs and initiatives; make clear, coherent and holistic recommendations based on test results
  • Provide analytical deep-dives, monitor and optimize performance across multiple business units
  • Design and execute testing strategies for improving individual performance across channels
  • Integrate data from all 3rd party sources and develop Machine Learning algorithms to build propensity and value models for different products and geographies
  • Present recommendations to senior-level executives and measure effectiveness of recommendations by monitoring their impact


  • Minimum of 5 years work experience in analyzing large, multi-dimensional data sets and synthesizing data insights into actionable recommendations
  • Data driven mindset with degree in a quantitative discipline such as Computer Science, Statistics, Engineering, or Mathematics
  • Fluent in SQL and Excel
  • Exceptional written and verbal communication skills to influence cross-functional teams
  • Above all comfort with data – ability to manipulate it, question its validity, interpret it, and develop recommendations based on it

Preferred Qualifications:

  • Python
  • Experience with visualization tools and building statistical models such as PowerBI

About Avalara:
Avalara, Inc., (, is the leading provider of cloud-based software that delivers a broad array of compliance solutions related to sales tax and other transactional taxes.

We're building cloud-based tax compliance solutions to handle every transaction in the world. Imagine every transaction you make — every tank of gas, cup of coffee, or pair of sneakers, every movie ticket, meal kit, or streamed song, every sensor-to-sensor ping. Nearly every time you make a purchase, physical or digital, there's an accompanying unique and nuanced tax compliance calculation.

The logic behind calculating taxes — the rules, rates, and boundaries — is a global, layered, three-dimensional mess of complexity, with compliance dictated by governments and applied by every business, every day.

Avalara works with businesses of all sizes, all over the world — from corner stores to gigantic global retailers — to calculate tax accurately and automatically, at speeds measured in milliseconds. That's a massive technical challenge, in terms of scale, reliability, and complexity, and we do it better than anyone.

That's why we're growing fast. Headquartered in Seattle, Avalara has offices across the U.S., Canada, Brazil, UK, Europe and India.

What is it like to work at Avalara? Come find out! We are committed to the following success traits that embody our culture and how we work together to accomplish great things: Fun. Passion. Adaptability. Urgency. Simplicity. Curiosity. Humility. Ownership. Optimism.

Avalara is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law.

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