Sr. Program Delivery Agile Coach - Agile Transformation

Engineering | Durham, NC, United States

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Avalara, Inc., (, is the leading provider of cloud-based software that delivers a broad array of compliance solutions related to sales tax and other transactional taxes.

What is it like to work at Avalara? Come find out! We are committed to the following success traits that embody our culture and how we work together to accomplish great things: Fun. Passion. Adaptability. Urgency. Simplicity. Curiosity. Humility. Ownership. Optimism.

We are building cloud-based tax compliance solutions to handle every transaction in the world. Imagine every transaction you make - every tank of gas, cup of coffee, or pair of sneakers, every movie ticket, or streamed song, every sensor-to-sensor ping. Nearly every time you make a purchase, physical or digital, there is an accompanying unique and nuanced tax compliance calculation.

We are seeking a highly motivated, experienced Sr. Program Agile Coach to join our team.

Job Summary

Avalara's Agile PMO team is looking for an experienced Program Delivery Agile Coach to join our Engineering Teams.

As an Agile Coach, you will be supporting the Technology group to ensure program teams adhere to the Agile Process and bring organizational structure, Agile disciplines, and day-to-day operational management to the teams. You will also coordinate multiple Agile teams' release and Roadmapping effort. You will be responsible for evangelizing Agile best practices by educating colleagues, coaching teams, collaborating with leaders on the Agile adoption strategy and working with the Transformation Lead to implement the Agile methodology across the organization. You may have a manager responsibility, to manage the professional development and growth of 1-2 Scrum Leads.


  • Understand and implement Avalara SDLC in Program Teams
  • Understand Business goals and facilitate Lean Portfolio Management Roadmapping, within Teams and across multiple dependent teams
  • As a hands-on Agile Coach for 10+ teams in the Program, drive proper framework adoption and build great product by following the Agile Process
  • Coach Scrum Leads to help build both next generation products and maintain the current product line
  • Understand the domain of large and complex software
  • Perform agile project management on large and complex software
  • Ensure proactive communication of project status to leadership through proper monitoring of Jira
  • Partner with TPM to facilitate Dependency Management across multiple Business units
  • Partner with Engineering and Product Leaders to remove roadblocks and align on their expectations in achieving desired outcomes, results, and deliverables.
  • Proactively monitor and assess teams' Agile maturity, health metrics and project needs
  • Help teams to recognize and produce Agile artifacts
  • Manage release train
  • Requirements / Qualifications


  • 10+ years of total IT experience in software development, product management or Business Analysis
  • 8+ years of Agile experiences in Scrum and Kanban with highly technical projects
  • 5+ years in mid to large enterprise software project management
  • 2+ years of implementing or working in SAFe framework
  • Experience in Agile transformation
  • Technical Understanding of SaaS Product development
  • Excellent relationship management, communication, teamwork, and influence skills
  • Education:

  • Bachelor's degree in Computer Science or Engineering
  • SAFe Certification
  • Must have:

  • Understand spirit of Agile, Portfolio Management and DevOps practices
  • Understand finer nuances of Scrum & Kanban
  • Understand large scale project management
  • Understand release planning, coordination, and management
  • Have worked with a multi-team data dependency lifecycle environment
  • Proficient in Jira, Confluence, and advanced filters
  • Preferred:

  • Actively drove large scale Agile framework adoption in medium-large program
  • About Avalara

    Avalara helps businesses of all sizes achieve compliance with transactional taxes, including VAT, sales and use, excise, communications, and other tax types. We deliver comprehensive, automated, cloud-based solutions that are fast, accurate, and easy to use.

    Avalara offers hundreds of pre-built connectors into leading accounting, ERP, ecommerce and other business applications. Each year, the company processes billions of tax transactions for customers and users, files hundreds of thousands of tax compliance documents and tax returns and manages millions of exemption certificates and other compliance related documents.

    Avalara's headquarters are in Seattle, WA and it has offices across the U.S. and in Brighton and London, England; Brussels, Belgium; and Pune, India. More information at:

    Avalara is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law.

    Apply Now!