Business Process Automation Analyst

Compliance | Durham, NC, United States

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Business Process Automation Analyst partners with the tax compliance SIGs to deliver process and product automation solutions. In this role, you will contribute to Avalara's tax and compliance automation strategies.

Job responsibilities:

  • Data Transformation Services of client data and special projects
  • Fluent in our product setup and review of settings with customers
  • Prep and file indirect tax returns and/or license/registrations (< 20% of time)
  • Understand and apply jurisdiction knowledge as part of the tax compliance services delivered
  • Engage with state and local jurisdictions to understand technology changes that enable or impact seamless automation & integration with government systems.
  • Drive prioritization and delivery of product and/or process enhancements that increase efficiency and reduce risk.
  • QA/test product, form or filing automations (new and changes to existing) that impact filing
  • Engage cross functionally to drive and delivery process automation.
  • This includes developing technical skills to use AI and RPA tools.

Preferred Qualifications:

  • Agile balance of technology savvy (70%) and tax technical (30%)
  • Deadline driven - we have immovable deadlines that are very time compressed.
  • Ability to learn and apply new technologies across the spectrum of registration and reporting requirements and impact/consequence of non-compliance.
  • Collaborative, highly team oriented and able to build cross team relations
  • Accountability and ownership
  • Strong attention to detail


College education w/ preferred major in Finance, accounting, mathematics, economics, or computer sciences.

Relevant experience:

  • Minimum of 8 years of related experience with a Bachelor's degree, or equivalent
  • Minimum 6 years of related experience with a Master's degree, or equivalent
  • General accounting, Finance, Compliance or Tax reporting within a corporate setting or within banking or financial services related industries
  • Implementation of accounting, financial management or tax automation systems
  • Working for a State or local department of Revenue (DOR) with taxpayer registration and/or reporting responsibilities.
  • Data management and analysis, developing databases, data mapping or validation rules & processes
  • Process automation using RPA (robotic process automation)

About Avalara


Avalara helps businesses of all sizes achieve compliance with transaction taxes, including sales and use, VAT, excise, communications, and other tax types. The company delivers comprehensive, automated, cloud-based solutions designed to be fast, accurate, and easy to use. The Avalara Compliance Cloud® platform helps customers manage complicated and burdensome tax compliance obligations imposed by state, local, and other taxing authorities throughout the world.


Avalara offers more than 600 pre-built connectors into leading accounting, ERP, ecommerce and other business applications, making the integration of tax and compliance solutions easy for customers. Each year, the company processes billions of indirect tax transactions for customers and users, files more than a million tax returns, and manages millions of tax exemption certificates and other compliance documents.


Headquartered in Seattle, Avalara has offices across the U.S. and overseas in the U.K., Belgium, Brazil, and India. More information at


The perks of working at Avalara go beyond amazing physical spaces and a Tiki Bar. We're committed to continued progress in diversity and inclusion. As an employee at Avalara, you'll have the opportunity to join resource groups focused on diversity of thought, engage with your local or global community about topics that matter to you and the organization and receive continued education around inclusion and development. As Avalara grows, so do the voices within it. It's time to hear your voice.

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