Sales Operations Analyst EMEA (hybrid working home in mainland England / Head Office in Brighton)

Operations | Brighton, United Kingdom,London, England, United Kingdom

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We are seeking a Sales Operations Analyst to join our team to support our fast-growing EMEA region. This position is offered on an hybrid level with a mix of home working and office visits to our Brighton EMEA Head Office.

The position reports into the EMEA Sales Operations Director and will work closely with our European Sales teams and our US teams headquartered in Seattle.

In this highly visible role, you will use your strategic thinking and analytical skills to provide data driven insights and build/refine operational processes to support our Sales leaders to achieve key objectives and develop new business strategies. You will focus on solving key operational issues and gain insight into strategic decision-making establishing relationships across several cross-functional teams.

Job Duties:


  • Responsible for the monitoring and analysis of sales performance insights: dashboards, revenue forecasting, pipeline analysis, segmentation and account assignments, Business reviews, win rates, etc.

  • Support on design and execution work during Annual Planning activities

  • Function as the main point of contact and subject matter expert to the EMEA Sales organization on all matters related to sales processes and tools.

  • Improving the Salesforce CRM platform, creating a more effective and efficient system by identifying new improvements and enhancements

  • Being able to understand business needs and translate them into IT requirements and the other way around

  • Assist in the Continuous improvement of different Sales practices: Rules of Engagement, target setting, territory allocation…

Required Skills:


  • Excellent problem-solving and analytical thinking. Analyse the needs, the gaps, the process, and then come up with the solution.

  • Demonstrable experience in a Sales / Revenue operations role in a high pace company

  • You have experience working with CRM systems (preferably Salesforce) and the overall sales stack of tools that drive productivity

  • You have a Bachelor's Degree or higher from a leading College or University with at least 5 years of professional experience

  • Proficient in Google Docs, Excel, Salesforce.com, dashboards and reporting

  • Strong analytical and quantitative skills; ability to determine trends and propose solutions

  • You have worked with Tableau (or another BI tool), connecting to multiple data sources to create reports and dashboards

  • Collaboration skills working with multiple departments and individuals to reach common solutions that serve revenue growth

  • Extremely strong verbal and written communication skills

  • We would expect you to:

  • Have business acumen to be able to engage/challenge Sales leaders / Representatives

  • Be familiar with Systems/Tools, specially Salesforce, to increase productivity and efficiencies

  • Be able to pull the right insights and metrics to identify business gaps and help to solve them

About Avalara

We're building cloud-based tax compliance solutions to handle every transaction in the world. Imagine every transaction you make — every tank of gas, cup of coffee, or pair of sneakers, every movie ticket, meal kit, or streamed song, every sensor-to sensor ping. Nearly every time you make a purchase, physical or digital, there's an accompanying unique and nuanced tax compliance calculation. The logic behind calculating taxes — the rules, rates, and boundaries is a global, layered, three dimensional mess of complexity, with compliance dictated by governments and applied by every business, every day. Avalara works with businesses of all sizes, all over the world — from corner stores to gigantic global retailers — to calculate tax accurately and automatically, at speeds measured in milliseconds. That's a massive technical challenge, in terms of scale, reliability, and complexity, and we do it better than anyone. That's why we're growing fast. Headquartered in Seattle, Avalara has offices across the U.S. and around the world, in Brazil, Canada, India, U.K, Belgium and across Europe.

Equal Opportunities: Avalara is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, colour, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law.

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