Senior RPA Process Analyst (R1195)

Engineering | Durham, NC, United States

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  • Collaborate and engage with cross-functional teams to do process evaluation and develop business requirements of the As-Is and To-Be process in a manner that is understood by the business users
  • Work with the RPA Team members to facilitate the planning and execution of RPA and other Automation projects
  • Work with the Business Units to perform value analysis for the processes
  • Coordinates with the business and the RPA team to identify and provide support for solution designs for production issues and enhancements
  • Create and/or maintain inventory of new/existing RPA processes
  • Knowledge of RPA technologies and spectrum of best practices with process automation and operational excellence
  • Help with the RPA implementation and change management process
  • Project Management Tools and Methodologies
  • Effective Persuasive Communication

Required Knowledge, Skills & Abilities:

  • Experience working with autmation software(e.g., Automation Anywhere, Blue Prism, UiPath)
  • Experience working with Cross-functional flowcharts for documenting process mapping
  • Manage multiple process map designs concurrently.
  • Influence SMEs toward change, automation, and continuous improvement.
  • Work with individuals to understand and build detailed process maps and business requirements documents.
  • Demonstrate strong collaboration across all levels of the organization.
  • Ability to rapidly grasp processes and identify potential RPA solutions.
  • Integrate leading practices on process discovery & mapping into the day-to-day delivery of business requirements documents.
  • Excellent analytical, problem-solving and communication skills in a customer-facing environment and identify business needs.
  • 2-5 years of experience supporting business process documentation with business owners and SMEs across multiple geographically disbursed teams.
  • A team player that is willing to learn and adapt in a high pace delivery environment.
  • Experience writing simple SQL queries for data analysis.
  • Bachelor's Degree in Engineering/ IT/ Data Sciences/ Business Administration or related fields.
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