Sr. Technical Program Manager - Product Launch (R7489)

Information Technology | Remote, United States

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Avalara, Inc., (, is the leading provider of cloud-based software that delivers a broad array of compliance solutions related to sales tax and other transactional taxes.

What is it like to work at Avalara? Come find out!  We are committed to the following success traits that embody our culture and how we work together to accomplish great things:  Fun. Passion. Adaptability. Urgency. Simplicity. Curiosity. Humility. Ownership. Optimism.

We are building cloud-based tax compliance solutions to handle every transaction in the world. Imagine every transaction you make - every tank of gas, cup of coffee, or pair of sneakers, every movie ticket, or streamed song, every sensor-to-sensor ping. Nearly every time you make a purchase, physical or digital, there is an accompanying unique and nuanced tax compliance calculation.

We are seeking a highly motivated, experienced Sr. Technical Program Manager to join our team.

Job Description:

The AvaTech Product Launch Program needs a strong Sr. Program Manager, with a lot of experience to drive program delivery and execution process improvement for all aspects of the Product Launch process. This individual will create the project execution work structure as well as drive project delivery for work across the Avalara ecosystem. The Sr. Technical Program Manager will partner directly with senior leaders across all organizations within Avalara.


  • Manages programs impacting enterprise and possesses track record of successful program delivery preferably in multiple areas
  • Integrates full to expert knowledge of program management principles and drives executive level meetings
  • Partners with stakeholders to shape capability expectations and outcomes, provides leadership for and across program/ project team(s)
  • Intentionally influences stakeholder expectations through self and others
  • Demonstrates track record of using data and defining KPIs to measure success from both a business and technology perspective
  • Actively manages capability/program using data to drive decisions, and leads change and progress within broader team
  • Creates valid estimates of effort to complete engineering work streams and understands the relationship between technology and business, and how technology enables core capabilities and business unlocks
  • Possesses proven track record for making programmatic recommendations within technology that enable the business to achieve goals
  • Understands the relationship between technology and the business and how technology enables core capabilities and business unlocks
  • Possesses proven track record for making programmatic recommendations within technology that enable the business to achieve goals
  • Proactively mentor others on program teams
  • Champion efficiencies, automation and the use of data to measure, track and change. Apply direct experience with tools like Atlassian, Slack, PowerBI and Tableau.

Behavioral Competencies:

  • Provides amazing experiences to both internal and external customers by seeing the big picture, understanding needs and tying them to results, and driving value
  • Demonstrates a positive mindset, high levels of character and integrity, and a keen awareness of continuous improvement
  • Understands how team efforts are aligned with organizational objectives and priorities
  • Advises and collaborates with others to develop strong, positive working relationships across all levels of the organization to drive success of projects and efforts
  • Offers creative, innovative, data-based solutions by focusing on forward progress and creativity, even when working through complex, often competing needs
  • Adjusts positively to quickly changing priorities and shifting goals
  • Listens effectively to assimilate multiple perspectives, demonstrates high level of self-awareness as well as awareness of others' emotions
  • Identifies others' communication styles and tailors messages accordingly to achieve desired results consistently
  • Finds ways to accomplish deliverables by enabling others, overcomes and resolves obstacles regardless of own team boundaries or size
  • Promotes a positive team environment by modeling the right behavior


  • Minimum 8 or more years of technical project / program management experience in a software, SaaS or systems development environment - including internal process development and change management
  • Expert level knowledge in consolidation of all strategic initiatives with a consistent prioritization review
  • Ability to control a room, presenting at an executive level the strategic initiative state across projects and teams
  • Understanding of how to build executive dashboards; experience in distributing them to senior leaders within the organization
  • Able to clearly communicate the value-add of program management and create a common set of expectations within other functional organizations
  • Agile and Scrum methodology coaching experience for multiple technical functions.
  • Hands-on experience developing and successfully rolling out internal processes which create or strengthen organizational and team efficiencies.
  • Understands when processes can and should be flexible; advocates for just the “right amount” of process
  • Experience working in a startup environment desired
  • Salesforce Experience required


Bachelor's degree in Computer Science, Engineering, or related field

About Avalara:

Avalara helps businesses of all sizes achieve compliance with transactional taxes, including VAT, sales and use, excise, communications, and other tax types. We deliver comprehensive, automated, cloud-based solutions that are fast, accurate, and easy to use.

Avalara offers hundreds of pre-built connectors into leading accounting, ERP, ecommerce and other business applications. Each year, the company processes billions of tax transactions for customers and users, files hundreds of thousands of tax compliance documents and tax returns and manages millions of exemption certificates and other compliance related documents.

Avalara's headquarters are in Seattle, WA and it has offices across the U.S. and in Brighton and London, England; Brussels, Belgium; and Pune, India. More information at:

Avalara is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law.

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