Sr. Site Reliability Engineer (R4988)

Engineering | Remote, United States

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Avalara, Inc., (, is the leading provider of cloud-based software that delivers a broad array of compliance solutions related to sales tax and other transactional taxes.

What is it like to work at Avalara? Come find out! We are committed to the following success traits that embody our culture and how we work together to accomplish great things: Fun. Passion. Adaptability. Urgency. Simplicity. Curiosity. Humility. Ownership. Optimism.

We are building cloud-based tax compliance solutions to handle every transaction in the world. Imagine every transaction you make - every tank of gas, cup of coffee, or pair of sneakers, every movie ticket, or streamed song, every sensor-to-sensor ping. Nearly every time you make a purchase, physical or digital, there is an accompanying unique and nuanced tax compliance calculation.

At Avalara, we are building the global cloud compliance platform and the Reliability Engineering CICD team plays a key role in enabling the development of this platform. Our engineering teams are diverse in their engineering practices, culture, and background. We build and maintain the systems that enable them to produce quality products at an increasing pace.

As a member of the team, you will be responsible for the design, architecture, operation, and evangelization of our CICD tooling. Our focus is on reducing barriers for developers to develop.

This might be a good fit for you, if…

  • enabling people to do their best resonates with you.
  • you love automating away menial tasks.
  • you enjoy looking for that extra 9 of availability.
  • you want to build cool things with cool people.

Some areas of work are:

  • Administering tools such as GitLab and Artifactory
  • Writing tooling to improve the reliability of or simplify the management of our CICD infrastructure
  • Building reusable tooling that teams can use to take advantage of that infrastructure
  • Evangelize and educate teams on the best practices for writing automated deployment pipelines
  • Troubleshooting and remediating issues with infrastructure we support


  • CICD: Experience writing tools that automate build, test, and deployment for software.
  • Networking: A good understanding of the OSI model, TCP/IP, and DNS; particularly as it relates to cloud environments.
  • Linux Fundamentals: Solid experience with the administration, security hardening, and performance tuning of one or more distributions of Linux.
  • Troubleshooting: A passion for tracking down technical root causes of distributed systems, and software.
  • Observability: Experience with developing service level indicators and objectives, instrumenting software, and building alerts.
  • Software Engineering: An understanding of software engineering fundamentals with experience developing software with a team of engineers. Strong experience in the practice of testing.
  • Automation: A strong desire to automate all things and eliminate toil.
  • Containers/Container Orchestration Systems: A solid understanding of how to manage and maintain container-based systems especially on Kubernetes.
  • Infrastructure-as-Code: Experience with deploying and maintaining infrastructure as code with tools such as Terraform, Pulumi.
  • Technical Writing: We will need to build documentation and diagrams for other engineering teams.
  • Customer Satisfaction: Keen eye for customer satisfaction (our customers are other engineering teams and Avalara customers).
  • Passion for Learning: Interest in the broader technology space with a constant desire to expand your understanding.
  • Adaptability: Experience working on a variety of projects.

Preferred Qualifications:

  • GitLab: Experience in working with, managing, and deploying.
  • Artifactory: Experience in working with, managing, and deploying.
  • Distributed Computing: Experience architecting, developing, and deploying distributed services across regions and clouds.
  • Technical Writing: writing technical documents that people love and adore.


  • Minimum 8 years of experience in a SaaS environment
  • Bachelor's degree or equivalent experience
  • Ability to participate in an on-call rotation

About Avalara:

Avalara helps businesses of all sizes achieve compliance with transactional taxes, including VAT, sales and use, excise, communications, and other tax types. We deliver comprehensive, automated, cloud-based solutions that are fast, accurate, and easy to use.

Avalara offers over a thousand pre-built connectors into leading accounting, ERP, ecommerce and other business applications. Each year, the company processes billions of tax transactions for customers and users, files hundreds of thousands of tax compliance documents and tax returns and manages millions of exemption certificates and other compliance related documents.

Avalara's headquarters are in Seattle, WA and it has offices across the U.S. and in Brighton and London, England; Brussels, Belgium; and Pune, India. More information at:

Our diverse and inclusive culture drives Avalara's innovation and growth. We actively seek candidates from diverse backgrounds, locations, and cultures. Our Employee Resource Groups (ERG) help us build culture and drive equity for all by removing systemic biases. ERGs help Avalara understand the cultural differences and needs of such under-represented groups.

Avalara is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law.

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