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Congratulations ECE Solutions, Avalara’s January Gimme 5 Spotlight Customer


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“That’s a no-no,” says Sherri McLean, Order and Maintenance Contract Manager at ECE Solutions in Chicago, about the five to six hours a week she was spending on taxes.

That was before the company’s accounting firm discovered and recommended Avalara AvaTax, a cloud-based sales tax automation solution for businesses of all sizes. Now McLean, Avalara’s January Gimme 5 Spotlight Customer, spends far less than an hour a month on taxes. “It’s less stress on me,” she says.

And she’s been able to use the time wisely.

“Make more money. Do more sales,” she says with a hearty laugh on making good use of the time that AvaTax gave her back. “We are a software resale company, and I manage the order desk, and I also handle the maintenance contracts that generate the revenue for the company. So I can spend more time doing that to ensure that the revenue is continuous.”

As January’s Spotlight Customer, McLean earned ECE Solutions a free year of AvaTax and $5,000 cash. The latter was spent, in part, on an “escape room” challenge for the company’s 18 employees. “It was a great team building exercise on how to rely on each other,” she says.

And knowing she can rely on AvaTax “takes a whole lot of guesswork out of the tax game.” She sums it up as having “peace of mind.”

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Avalara helps businesses of all sizes get tax compliance right. In partnership with leading ERP, accounting, ecommerce, and other financial management system providers, Avalara delivers cloud-based compliance solutions for various transaction taxes, including sales and use, VAT, excise, communications, and other indirect tax types. Headquartered in Seattle, Avalara has offices across the U.S. and around the world in the U.K., Belgium, Brazil, and India.