Ray Duong

Finance Analyst at Argus Software

When we started doing more business in different states, it was getting more complex and taking more time for the team to manage.  Filing, making sure the rates are right – that was always a problem. 

We looked at different sales tax solutions starting back in ‘09 and Avalara was a front-runner.  So we got a demo, ran it in our test environment, liked it and signed on. Now we use it throughout the whole company.

We use NetSuite as our ERP system, mostly in the U.S. and Canada. We’re also looking to expand globally. We want to roll in our Europe and Australia offices under the Avalara international package. 

The automation aspect of Avalara products convinced us it was the best.  It already integrates with NetSuite, it’s automated, it’s a one-time set-up and it’s simple to use.  We just loved it from the start.

The whole implementation cycle was pretty short.  Since it already hooked on to NetSuite it was quick and easy.  We went live within the week.

The Dashboard is amazing.  You get your full listing of states in the U.S. and provinces in Canada.  It tells you a quick summary: how much you sold, how much is taxable and what you owe.  It also has a quick approval button so you just go in and approve it and it’s good to go.

Avalara’s changed us. It used to take hours after we hit close just doing sales tax.  Once we got Avalara, it cut it down.  Now our cycle’s maybe an hour. 

I would definitely recommend Avalara to anyone who’s not using some sort of system.  It has saved time and a lot of headaches.

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Ray Duong serves as finance analyst for Argus Software, operating out of the company’s Houston, Texas headquarters.


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Argus Software

Argus Software develops financial and operational software products for customers in the global commercial real estate market.

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