REPORT

Global e-commerce market trends report 2024/2025

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Industry survey, market analysis, and recommendations for cross-border success

Cross-border sales are growing. So are cross-border challenges.

Thanks to advancements in technology, growth is easier than ever. But as international volumes increase, so will scrutiny and compliance standards from customs and government authorities. Sellers, shippers, and compliance teams need the right tools to meet these challenges.

We partnered with Reuters Events to dive into the challenges businesses like yours face when selling or shipping cross-border. Some key trends you’ll learn about in this report:

  • Cross-border is on the rise: 60% of supply chain professionals are making or planning to make cross-border sales in 2024
  • Investments in tech and solid marketplace infrastructure are allowing for easier growth and increased confidence in the cross-border sector
  • Changes in legislation, like de minimis value, are affecting cross-border growth
  • Transparency is key to creating a good customer experience for international shoppers
  • HS code compliance presents a challenge for 44% of survey respondents

Download your report to find out the latest trends for 2024 and 2025 — plus recommendations for cross-border sales success.

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