CHALLENGE:
Collecting the right documentation and applying tax exemptions can be challenging, especially with online sales or drop shipping. 

If tax is charged when it shouldn’t be, customers have to chase down credits and rebills, which takes up time for accounting departments. Plus, missing or invalid certificates put you at risk for being out of compliance.

SOLUTION: 
With Avalara, you collect exemption certificates as part of the transaction process, then automatically exempt tax on future sales when a valid certificate is on file, so your customers are charged appropriately. You’ll also get alerts when documents are expiring, so you can request new certificates.

“The number one benefit is the peace of mind that comes with knowing that we’re doing things the right way.”

—Joe Rossmeissl, Controller
Read the Pacon story

CHALLENGE:
Most states have economic nexus rules, but some don’t. Some states count exempt sales toward their nexus threshold, others omit them.

And once you’ve figured out where to register, each state has its own rules and schedules for returns filing and remittance.

SOLUTION: 
Avalara monitors nexus thresholds in each state, according to individual state rules. You’ll know when your business triggers an obligation to collect sales tax or exemption certificates.

You’ll also get help tracking filing requirements and deadlines in each state, making it easier for you to file on time, everywhere you need to file — even when you have a zero-dollar return.

“If we turn on 15 more states tomorrow, we wouldn’t have to worry about a single thing. We upload all of our certificates, and it’s all managed. And if somebody’s on vacation or out of the office, we know we won’t miss filing deadlines.”

—Andrea Riviezzo, Controller
Read the Inovonics story

CHALLENGE:
Selling across jurisdictions means monitoring multiple tax rates and factoring in different product taxability rules.

Even for places where you’re established, regulations change all the time. Charging the wrong rates can lead to customer frustration or negative press, harming your brand and affecting sales. It also creates a financial risk when you’re audited.

SOLUTION: 
By automating sales and use tax calculation, you won’t have to manually update rates for each jurisdiction. Avalara’s advanced tax engine accounts for different product taxability rules in each jurisdiction and applies rates based on the details of each individual sale.

For international sales, Avalara ensures you’re applying the right HS codes to your products and calculates VAT, GST, and customs duties.

“Our owner wanted to be compliant, but the volume and complexity were more than we could handle at our size. It was cheaper to automate, because we didn’t have the resources to handle it all.”

—Paul Jackson, CFO
Read the Aseptico story

CHALLENGE:
Gathering reports and preparing for audits are tedious processes. You need to pull the data from each source, then consolidate the information, correcting any inconsistencies.

It’s time-consuming and often diverts resources from revenue-generating tasks.

SOLUTION: 
The Avalara solution includes detailed reporting capabilities that reduce weeks or months of work to minutes.

Avalara serves as a single source of truth for sales tax information across all the systems involved in the compliance process.

“I feel confident with what we can provide to any state auditor who comes in. And we can do it remotely because they can access my information easily over the internet.”

—Jean Treimanis, CFO
Read the JL Marine Systems story

CHALLENGE:
Whether selling in new markets or expanding your product line, growth often means additional tax obligations. To remain competitive, manufacturers who sell directly must continue to meet customer expectations for a consistent buying experience across all channels, while addressing new compliance challenges.

SOLUTION: 
Avalara offers a variety of products to address different manufacturer and distributor compliance needs, including international and specialty taxes. Because they’re designed to work together, you can add products as you need them, without disrupting the customer experience or rebuilding your system from scratch.

“The kind of volume we’re planning will rely 100% on Avalara’s ability to help us scale. I can honestly say that having Avalara will enable that kind of growth, because we know we’re covered.”

—Emily Pfeiffer, Vice President of Marketing and Digital
Read the Berkshire Blanket & Home Co. story