Australia Post pauses US Shipments

Australia Post pauses US shipments: The end of the $800 de minimis and what it means for Aussie brands

Key takeaways

  • Australia Post’s temporary halt on U.S. shipments in August 2025 was prompted by a critical change – the end of the $800 de minimis exemption. Every parcel bound for the U.S. now needs an accurate HS code, prepaid duties, and complete customs paperwork. 
  • For Australian brands, compliance isn’t just paper work anymore, it’s an essential infrastructure. Embedding compliance protects profit margins, prevents surprise fees, and maintains strong customer trust.

For years, Australian brands shipping to the United States lived under a quiet blessing called the $800 de minimis threshold. Anything under that amount could slide through customs without duty, paperwork, or questions, fuelling a surge in D2C exports.

Then August 2025 happened. 

Australia Post temporarily halted shipments to the U.S., citing “duty rule changes.” The move sent shockwaves through warehouses and WhatsApp groups. At first, it looked like a temporary hiccup. But the reality ran deeper: the U.S. had dismantled the $800 duty-free exemption, resetting the rules of cross-border ecommerce overnight.

Compliance takes centre stage in ecommerce

Behind the logistics pause lies a fundamental shift in how Australia sells to the U.S. Every parcel (no matter how small) now needs:

  • Accurate HS code classification
  • Prepaid duties and taxes
  • Complete customs documentation before it even leaves Australia

This isn’t just extra red tape. It’s a re-wiring of ecommerce economics. Compliance has moved from a sleepy back-office function to critical infrastructure that shapes pricing, margins, and customer trust.

The message is clear: if you don’t price transparency into the checkout, the market will take it from your margins later.

Which businesses are most impacted?

The fallout hits hardest where the volume is highest, among small to midsize D2C brands, particularly those in:

  • Beauty and personal care 
  • Apparel and fashion
  • Lifestyle and accessories
  • Subscription-based products

These businesses once thrived on lightweight parcels under $800, sent with minimal customs friction. Now, each one must bear a new cost: duty at import, plus state-level sales tax once U.S. nexus thresholds are crossed.

How margins vanish in real time

Example 1: A $50 beauty kit shipped to California

Cost component

Before

(under the de minimis rule)

After rule changeExplanation
Selling price$50

$50

Listed price remains unchanged.
Cost of goods + shipping-$40-$40Production and shipping remain the same.
Duty (~6%)$0-$3Duty now mandatory for all parcels.
California sales tax (8.5%)$0-$4.25Applied after reaching nexus.
Final margin$10$2.75Margin significantly impacted by upfront duty and tax.

Clearly, margins take a significant hit if duties and taxes aren’t calculated and displayed up front. Scale that across hundreds of parcels and you’re suddenly paying to ship instead of selling.

Example 2: $150 apparel item shipped to New York

Cost component

Before

(under the de minimis rule)

After rule changeExplanation
Selling price$150

$150

Price remains the same.
Cost of goods + shipping-$100-$100Production and shipping remain constant.
Duty (~12%)$0-$18Duties are mandatory on apparel shipments (~12%).
New York sales tax (8.875%)$0-$13.31Sales tax required after reaching nexus threshold.
Final margin$50$18.69Margin drops significantly due to upfront costs.

Example 3: $75 subscription box shipped monthly to Texas

Cost component

Before

(under the de minimis rule)

After rule changeExplanation
Monthly subscription price$70

$75

Subscription pricing remains unchanged
Cost of goods + shipping-$55-$55Your costs for items and shipping remain stable.
Duty (~6%)$0-$4.50Duty required (~6%) per shipment.
Texas sales tax (8.25%)$0-$4.25Applied after reaching nexus.
Final monthly margin$20$9.31Subscription margins shrink significantly each month.

The hidden threat: Customer trust

The biggest danger isn’t parcels stuck at customs, its customers stuck at the doorstep, blindsided by surprise duty charges.

One unexpected duty charge can turn a loyal subscriber into a one-star reviewer. Multiply that by a thousand deliveries and you’ve built a churn engine.

The new playbook for Australian exporters

The path forward isn’t panic, it’s preparation. Here’s the short list every exporter should have taped to their monitor:

  1. Assign accurate HS Codes
    Every SKU needs the right code to prevent miscalculated duties. Guesswork is expensive.
  2. Display landed costs at checkout
    Shoppers trust what they can see. Transparency kills cart abandonment.
  3. Monitor state-by-state nexus thresholds
    U.S. tax rules shift with your sales volume, automate that tracking.
  4. Automate the process
    Manual spreadsheets can’t keep up with daily rate updates. Automation turns compliance from chaos to consistency.

Automation is the new margin protector

For years, exporters ran on spreadsheets, a mix of manual tracking, flat rate calculators, and the hope that customs wouldn’t notice. That era is over.

Solutions such as Avalara AvaTax Cross-Border can classify SKUs, calculate duties and taxes in real time, and file electronic customs data before the parcel leaves your warehouse.

When your duties, taxes, and nexus tracking are automated and accurate, compliance stops being a cost centre and becomes part of your growth engine. The brands that treat compliance as infrastructure and not an afterthought will grow faster and scale smarter. Because in 2025 and beyond, clarity isn’t just compliance. 

It’s a competitive advantage.

The bottom line

The $800 de minimis rule once made global selling effortless. Its removal makes clarity your new currency.

Brands that adapt by classifying accurately, pricing transparently, and automating relentlessly will keep margins intact and customers happy. Those that don’t will discover what happens when invisible costs finally show up on the balance sheet.

Well, the party’s over, but the opportunity isn’t. The U.S. market is still massive, it just demands honesty at checkout.

Ready to simplify your U.S. compliance process?

Contact Avalara for a quick 20-minute readiness assessment. We’ll review your top-selling SKUs, simulate landed costs, and help create your clear pathway for confident U.S. market expansion.

FAQ

What is an HS code, and why is it required now?

An HS (Harmonized System) code classifies your product for customs purposes. Accurate codes ensure proper duty calculations, now mandatory for all U.S.-bound parcels.

How do I calculate landed cost for my product?

Landed cost is calculated by adding your product price, shipping fees, import duties, taxes, and any additional handling charges. Avalara AvaTax Cross-Border can automatically calculate this for you at checkout.

What happens if I don’t prepay duties and taxes?

If duties and taxes aren’t prepaid, your customers face unexpected charges upon delivery. This can lead to negative reviews, returns, and decreased customer loyalty.

What is nexus, and how do I know when I’ve reached it?

Nexus is the threshold at which you’re required to collect state taxes in the U.S. It is usually defined by sales volume or transaction counts. Avalara solutions can automatically track your sales against these thresholds.

What is the $800 de minimis threshold ? 

The $800 de minimis threshold was a rule allowing parcels valued under $800 to enter the U.S. duty free and with minimal customs paperwork. Its removal means all shipments, regardless of value, must now include full customs documentation and prepaid duties.

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