Fuel tax compliance best practices
Automation reduces errors and maximizes efficiencies
Downstream energy suppliers, distributors, and retailers are subject to a variety of fuel excise taxes and other complex taxes at the federal, state, and local levels. Keeping up with all the rules, rates, and filing requirements while ensuring accurate and timely monthly filing entails considerable operational costs. Taking shortcuts to avoid these costs can lead to tax errors and risk significant fines and penalties.
Using technology to improve business processes
Although most businesses don’t do their taxes with a pencil and calculator anymore, many fuel suppliers still use manual and error-prone spreadsheet-based processes for tax calculation and filing. And when it comes to tackling audit readiness, critical license and exemption documents are often still kept in accordion files in filing cabinets.
Three key business processes have the greatest impact on tax compliance costs and audit risk for fuel suppliers:
- Tax calculation for sales invoicing
- Monthly excise tax filing
- Audit preparation
In each case, we’ll outline traditional business process approaches many fuel suppliers use today and contrast these with best practices and use of automation to optimize cost reduction and risk avoidance.
Tax calculation for sales invoicing
In order to accurately invoice indirect taxes, a tax determination and calculation step must be included as part of the sales invoice pricing process of the ERP or back-office system.
Automating tax determination makes it possible to consistently and more accurately calculate a complex set of fuel taxes covering multiple jurisdictions, products, and tax types. Timely cash flow requires that once a delivered bill of lading is available, the pricing and invoicing process can immediately generate an invoice. Accurate tax determination also requires ongoing tax research to ensure that critical data, such as tax rules, rates, and business partner licenses and exemptions, be maintained and kept up to date.
Traditional automation approaches
While most back-office systems are designed to automate the calculation of simple sales and use taxes, they’re usually not able to handle the complexity of excise tax determination. For fuel suppliers, this typically calls for the development of custom excise tax calculation code for integration into their back-office pricing process or sales and use tax calculator. Building and maintaining this code to support complex and changing tax regulations is a costly and ongoing IT challenge. Additionally, the burden on the tax department to research tax changes, maintain tax tables, and test changes is considerable. Some back-office systems are designed specifically for bulk fuel distributors and can directly support the calculation of excise taxes. This approach eliminates the need for IT customizations, but does nothing to ease the burden of the tax department to research tax rates and rules, and maintain and test tax tables.
Many fuel suppliers are discovering that building, maintaining, and managing their own excise tax determination system is not worth their time. Third-party off-the-shelf solutions can not only handle fuel excise taxes, but can also offload the ongoing research of tax changes and tax table maintenance. These excise tax determination systems are designed to integrate with any back-office system, providing the same real-time invoice generation of custom solutions without the cost or maintenance required with a traditional approach.
Furthermore, these systems eliminate IT involvement in tax determination and change the role of the tax department from operations to exception management. Licenses and exemption documents can also be captured automatically and used to make sure taxes are only exempted when proper documentation is available. Unlike typical homegrown systems, these commercial excise tax systems provide tax transparency, so it’s easy to determine exactly why a specific tax was charged or not charged.
Monthly excise tax filing
Ensuring monthly filing that’s on time and accurate is critical to the ongoing profitability of any business. The risk of penalties and fees can quickly compound as a result of just one small error that goes unchecked. Unfortunately, that’s a risk many are taking with either manual or homegrown solutions.
Traditional automation approaches
In most cases, monthly filing is a semi-automated, manual process that relies heavily on homegrown, custom spreadsheets to aggregate, normalize, and format data to comply with jurisdictional requirements. These processes depend on an expert operator who must know all about the source data, jurisdiction rules and rates, and spreadsheet macros. Typically, this person must make potentially error-prone manual entries and overrides. If the expert becomes unavailable for any reason, tax compliance is at risk.
This spreadsheet-based, manual approach requires a major monthly time commitment, especially when there are multiple jurisdictions or multiple back-office systems. If corners are cut in order to reduce costs, tax errors or missed filing deadlines are often the result.
A critical part of any tax compliance best practice is looking for exceptions. This is best done through automation. The first step in filing is to aggregate and validate the data from all sources. Once complete, apply any certificates and determine form requirements. Review forms and analyze for any anomalies. Once determined acceptable, prepare forms for either paper or electronic filing.
Achieving audit readiness requires ongoing effort and investment. Waiting until an audit notification arrives usually brings compliance problems. The most basic requirement is to make sure the retrieval of historical transactions, schedules, returns, and amendments is easy. This information should be available for any jurisdiction, timeframe, and/or product at a moment’s notice. A common audit problem is the inability to provide license or exemption documentation, so audit readiness requires a trusted indexing and retrieval system for these documents to be certain that if the exemption is allowed, there’s a document to prove it.
A key requirement is a process to “lock down” information, including exemption documentation, when filing. This will ensure that this information is not accidentally deleted or misplaced.
Traditional automation approaches
Audits are infrequent, so audit readiness is commonly not a high priority. Typically, information required for audit is stored in a combination of databases, spreadsheets, and paper files. The storage mechanisms may even evolve over time as staff and back-office processes change. Often transactions are only captured by month as part of the returns process. This makes it difficult to pull together larger transaction sets when requested by an auditor.
Similar “mixed” approaches are typical for license and exemption document storage. They’re often stored as computer images, hardcopy files, or email attachments. Older files may even be archived off-site. With no central index, even if you have the document, it can be extremely hard to locate when required in an audit. Without centralized control and a trusted “lock down” method, it’s very easy for an employee to misplace or accidentally delete documents that may be required in a future audit.
Optimal audit preparation requires centralized information storage with computerized indexing for easy retrieval. Excise tax filing software acts as this storage mechanism and allows for flexible ad hoc query to any transaction, schedule, or return information across a range of dates, products, or business partners. Any information your auditor requests can be produced in minutes.
To handle quick document retrieval, tax document management software acts as the centralized storage and retrieval mechanism for all license and exemption documents. By linking directly to the tax filing system, programmed controls ensure that the exemption is not allowed if the required document is not on file. Once the taxes are filed, these files are locked and made available for a future audit. By automating the entire document life cycle, including customer solicitation, document capture, tax filing, and storage, this software eliminates the cost of manually managing these documents. Since all documents are stored electronically and indexed to the business partner and affected transactions, any document requested during an audit can be produced instantly.
Conclusion: Use technology to lower costs and reduce audit liabilities
Using the right technologies to audit excise tax compliance processes can have a big impact on bulk fuel suppliers, distributors, and retailers. While spreadsheets and generic tax engines provide some flexibility, they’re not optimized to handle the complex rules, rates, and forms of fuel excise taxes. Using manual or partially automated solutions for tax calculation, monthly filing, or audit preparation processes can add to costs and risk tax errors and audit liabilities.
Consider tax automation software or services designed to solve the complexities of fuel excise taxes. These services monitor jurisdictions and see to it that you’re using the latest rules, rates, and forms. Full automation of both tax calculation and filing eliminates manual processes and entry, resulting in the reduction of both operational costs and tax errors. Centralized tax information and document storage will provide the controls and process discipline required to ensure that you’re always prepared for an audit.
To learn more about Avalara’s Excise tax products visit: avalara.com or call 877-803-9818