Avalara Tax Research - Avalara

Trusted by companies in every industry

Let’s solve your tax compliance challenges together

Fill out this short form to connect with an Avalara tax solution specialist.

You can expect the following once you submit: 

We’ll review your business needs.
One of our specialists will contact you to discuss tailored solutions.
You’ll get insights into how Avalara can help streamline your compliance.

Connect with us now — we’re excited to speak with you!  Already a customer?  Get technical support.

Let’s solve your tax compliance challenges together

How it works

Access trusted tax answers - faster and smarter with Avi - Avalara’s AI research assistant.

Illustration of Avalara's Research Assistant tool, showing a query interface with tax-related answers and a prompt to "Take the tour."

BENEFITS

Assess tax rules and regulations with greater speed, accuracy, and confidence

Simplify tax research

Quickly access highly accurate, state-specific taxability rules and rates as well as cross-border trade content — eliminating manual research across multiple sources.

Get answers instantly

Use Avi, Avalara’s AI-powered tax research assistant, to get fast, plain-language answers with citations — saving time and improving decision confidence.

Improve rate accuracy

Apply rooftop-level rates using precise location data and boundary validation to avoid costly errors from ZIP-code-based estimates.

Access reliable trade content

Simplify cross-border transactions by leveraging trusted global trade content, expert-curated insights, and the power of AI to streamline tariff code research.

Track tax history

Validate past decisions with historical tax rates and law changes, supporting audits and helping defend past tax classifications.

Reduce compliance risk

Mitigate errors and penalties with consistent tax guidance, exemption rules, and matrix tools to ensure more accurate classifications across jurisdictions.

Increase compliance in an ever-changing tax landscape

Intelligent, AI-powered search

Ask tax questions via chat for instant answers
Get clear, cited responses with links to source content
Take back 384 hours annually by avoiding and recapturing 90% of tax research work*

See the Total Economic Impact™ of Avalara

Alt-text: Avalara's AI-powered tax research assistant, Avi, displayed on a dashboard with tax-related tools and a sunset background featuring a flying eagle.

Real-time, centralized tax content

Access regularly updated sales and use tax rules and rates
Get consolidated content from all 50 states and D.C.
See government-approved rate and rule changes

Interactive U.S. map for Avalara's software library with state selection dropdown, legend for access status, and a soaring eagle in the background.

Audit-ready design

Track historical rate changes and laws
Export and share answers with stakeholders
Defend decisions confidently with supporting detail

Taxability guidance for ASP software (SaaS) in Kentucky, indicating it is taxable when the server is located outside the state, with a timeline of updates and legal citations provided.

* Results from a study commissioned by Avalara of a composite organization utilizing Avalara Tax Research.

PRODUCT COMPARISON CHART

Choose the subscription model that’s right for your business

Feature	Essentials	Standard	Premium
Tax rules, rates, and laws for all 50 U.S. states and the District of Columbia	Yes	Yes	Yes
AI tax research assistant (Avi) helps you answer tax questions quicker than ever before	Yes	Yes	Yes
Simplified descriptions of what tax laws mean	Yes	Yes	Yes
Audit defense support in case of inquiries from state and local governments**	Yes	Yes	Yes
Law-backed taxability answers for both customers and internal colleagues	Yes	Yes	Yes
Taxability charts that can be easily exported and shared	Yes	Yes	Yes
Customized email notifications when tax laws or rates change — based on selected jurisdictions and preferences	Yes	Yes	Yes
Updated cross-border trade content libraries and HS code classification	Yes	Yes	Yes
Straightforward yes/no taxability answers	Yes	Yes	Yes
A searchable Q&A database of 24,000+ questions, plus access to Avalara tax researchers for direct inquiries	Yes (limited to 6 per year)	Yes	Yes
Rooftop sales and use tax rates by address	Yes	Yes	Yes
History of tax laws and answers		Yes	Yes
Taxability decision trees for drop shipment, government contractors, construction, and software maintenance		Yes	Yes
Add-ons available for custom tax answer libraries, global, restaurant, and telecommunications tax content, and industry-specific rates for automotive, fuel, and restaurants		Yes	Yes
Flexibility to build and manage tax matrices tailored to your products, services, and business locations			Yes
Regularly updated custom tax matrices that reflect regulatory changes — keeping you current without manual intervention			Yes
Enhanced compliance accuracy for industries with non-standard tax rules (e.g., telecommunications, construction, software)			Yes

** Subject to terms and conditions

CUSTOMER STORIES

See what our customers have to say

“The AI-powered search in Avalara Tax Research has been a game changer, cutting my research time by more than 80%."

—Dakota Cox,
Accounts Payable, Averitt Express.

“Working with Avalara has been perfect. We rely on their expertise in so many ways — like using Avalara Tax Research to determine a product’s taxability in various jurisdictions. Being able to trust that expertise saves my team so much time, I don’t know how they could live without it.”

—Missy Basone
CFO, Set Solutions

“Avalara has alleviated figuring out what we owe and where we owe it. The peace of mind knowing that we’re managing sales and use tax correctly is huge.”

—Joe Faust
Sales Manager, Electric Motor Supply Company

View all customer stories

Frequently asked questions

Avalara Tax Research is an AI-powered tax research platform offering regularly updated rules, rates, and taxability insights across the U.S.

Avalara Tax Research is helpful for everyone, but it’s especially ideal for finance and tax professionals, including tax directors, tax analysts, accountants, accounting directors, controllers, comptrollers, auditors, and more.

Content is regularly updated with government-approved changes, ensuring greater accuracy and compliance.

Yes. Avalara Tax Research is trusted by state and local governments and incorporates real-time feedback to deliver historical tax data, statutory references, and comprehensive documentation — making it easier for you to manage audits confidently.

Yes. Avalara Tax Research eliminates or reduces reliance on third-party consultants by providing expert-vetted, plain-language tax guidance.

Yes. With a subscription to Avalara Tax Research Standard or Premium, you can use the Contact Tax Expert feature to submit your question directly to our tax research experts and receive a timely, personalized response.

No. Avalara Tax Research is a standalone, web-based self-service research tool.

Ready to see what Avalara can do?

Schedule a demo to see our solution.

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Simplify tax determination with Avalara’s expert-backed content and AI-powered search

Let’s solve your tax compliance challenges together

Access trusted tax answers - faster and smarter with Avi - Avalara’s AI research assistant.