|
Capability |
Avalara |
Thomson Reuters |
|---|---|---|
|
Tax automation that learns and adapts |
||
|
AI-driven insights that deliver instant answers |
CoCounsel Tax for research; not embedded in tax calculation/filing |
|
|
MCP servers automating complex workflows |
||
|
AI-powered rules that reduce manual effort |
||
|
Natural language APIs that simplify integration |
||
|
AI-guided onboarding for faster go-live and configuration |
||
|
AI-enabled support that delivers faster, more accurate answers |
Generative AI product support assistant |
|
Capability |
Avalara |
Thomson Reuters |
|---|---|---|
|
Real-time tax determination |
Rooftop-level (address-level geocoding) |
Strong; legacy UI |
|
Comprehensive tax content (U.S. + international) |
Regularly updated across 190+ countries |
12,000+ U.S. jurisdictions, 185 countries; strong APAC/global coverage |
|
Built-in tax research tools |
Superior — dedicated sales and use tax research platform |
Checkpoint Edge is best in class for legal/tax research, but less tailored to transactional compliance |
|
Always-on, multiregional, multicloud |
55B+ API calls processed; 1.14B during Cyber Week 2024 |
Still developing cloud architecture (per IDC); not yet advanced cloud technologies and APIs |
|
Audit-ready accuracy |
Customers cut audit prep from weeks to hours |
Strong audit trail; often retained as “system of record” |
|
AI + expert-verified tax content |
AI-structured data, expert-verified rules |
SSAE 18/ISAE 3402 certified content |
|
Trusted by governments to power official rate portals |
||
|
Certified SST provider |
||
|
Verified tax data from trusted sources |
||
|
Enterprise-grade security certifications |
|
Capability |
Avalara |
Thomson Reuters |
|---|---|---|
|
Returns filing and remittance automation |
Full managed returns, including remittance |
Limited — no managed returns service; cannot electronically file in every state |
|
Exemption certificate management |
Superior - auto-validation, renewal tracking, email campaigns, ERP connectors |
Standard — CERTifyTax partnership; lacks email campaigns, vendor portals, and deep ERP workflow integration |
|
1099 and W-9 reporting |
||
|
Registrations and licensing management |
Full registrations + business licensing |
|
|
Managed VAT reporting |
53 countries supported |
Strong global VAT |
|
Use tax management |
Strong in use tax |
|
|
Customs duties calculations and tariff code classification |
Global trade management |
|
|
E-invoicing and live reporting |
IDC MarketScape Leader |
Through Pagero acquisition |
|
Product-level unique tax codes |
3,000+ |
Unknown |
|
Global compliance support |
Strong in financial services and multinationals |
|
|
Scalability across businesses of all sizes |
SMB through Enterprise |
Enterprise-focused; limited appeal for SMB/midmarket |
|
Capability |
Avalara |
Thomson Reuters |
|---|---|---|
|
All-in-one compliance platform |
Limited — suite-based architecture; products often siloed |
|
|
Signed partner integrations |
1,400+ |
~50 |
|
ERP integrations (SAP, Oracle, NetSuite, Microsoft) |
Prebuilt connectors, faster go-live |
Strong SAP/Oracle but custom, consulting-heavy |
|
Marketplace integrations |
Limited |
|
|
POS integrations |
Limited |
|
|
E-invoicing platform integrations |
Via Pagero |
|
|
Typical time to value |
Weeks — prebuilt connectors, remote onboarding, sandbox testing |
Months — consulting-heavy; more manual implementation |
|
User interface and reporting |
Modern, intuitive cloud UI; real-time reporting |
Described as cumbersome by customers; requires more technical involvement |
|
Ongoing maintenance |
Auto-updated content, versionless delivery |
Still developing advanced cloud technologies (per IDC); periodic upgrades |