Vertex vs. Avalara

Avalara sets the benchmark for modern tax compliance

Embeds intelligent compliance into every workflow

Avalara AI agents monitor data and behavior, provide compliance insights and risk guidance, and automate key tax tasks, including calculation, filing, and classification.

Delivers reliable, highly accurate results

The Avalara database has content for more than 190 countries, so every action is backed by comprehensive, regularly updated, expert-verified tax content.

Integrates with more business systems

AI agents connect natively to your existing systems — including ERPs, marketplaces, POS platforms, e-invoicing applications, and collaboration tools like email.

Over 43,000 customers across 75+ countries trust Avalara to simplify their tax compliance.

Recognized as a 2024 IDC MarketScape Leader, Avalara delivers reliable compliance solutions to help ensure accuracy, enhance agility, and prepare businesses for what’s next.

4/5

G2 rating (700+ reviews, as of 2025)

8.6/10

TrustRadius score (800+ reviews and ratings, as of 2025)

Why businesses choose Avalara over Vertex

1. Powered by agentic AI

Avalara Agentic Tax and Compliance™ doesn’t just support tax management tasks; it actually does the work, providing efficiency and productivity on a whole new level.

Capability	Avalara	Vertex
Tax automation that learns and adapts
AI-driven insights that deliver instant answers
MCP servers automating complex workflows
AI-powered rules that reduce manual effort
Natural language APIs that simplify integration
AI-guided onboarding for faster go-live and configuration
AI-enabled support that delivers faster, more accurate answers

2. Accuracy and reliability

Powered by the industry’s most comprehensive, regularly updated tax content, Avalara delivers reliable compliance and intelligent insights that strengthen control and reduce risk.

Capability	Avalara	Vertex
Real-time tax determination	Superior	Standard
Comprehensive tax content (U.S. + international)	Regularly updated across 190+ countries	(Volume of tax content unknown)
Built-in tax research tools
Always-on, multiregional, multicloud infrastructure		Unknown
Audit-ready accuracy		Limited
Global tax content professionals	113 experts (as of 2/15/2021)	Unknown
U.S. tax content professionals	56 experts (as of 2/15/2021)	Unknown
AI + expert-verified tax content	AI-structured data, expert-verified rules	Unknown
Trusted by governments to power official rate portals
Certified SST provider
Verified tax data from trusted sources		Unknown
Enterprise-grade security certifications		Unknown

3. End-to-end compliance and tax type coverage

A connected experience supports every stage of the compliance life cycle. Advanced exemption management, managed VAT reporting, and a scalable platform help meet the needs of businesses of all sizes.

Capability	Avalara	Vertex
Returns filing and remittance automation
Exemption certificate management	Superior	Limited
1099 and W-9 reporting
Registrations and licensing management		Limited
Managed VAT reporting	53 countries supported	Limited
Use tax management
Customs duties calculations and tariff code classification
E-invoicing and live reporting
Product-level unique tax codes	3,000+	Unknown
Global compliance support
Scalability across businesses of all sizes		Mid-market and enterprise

4. Easy integration with business systems

A single global tax compliance platform connects with your business systems to simplify workflows, improve accuracy, and support consistency throughout the compliance process.

Capability	Avalara	Vertex
All-in-one compliance platform		Limited
Signed partner integrations	1,400+	~200
ERP integrations
Marketplace integrations		Limited
POS integrations		Unknown
E-invoicing platform integrations		Limited

What customers say about Avalara

“Avalara is a game changer. With Avalara’s wide range of product offerings, they take the everyday pain points of doing business and make them simplified, streamlined, and most importantly, manageable.”

Jacob Swager
Tax Director, Sweetwater

“Avalara has significantly reduced manual tasks, errors, and custom complex regulations for us, minimizing the time our team spends maintaining data workflows.”

Ricardo Rodriguez
Senior Manager of Indirect Tax, Snowflake

“Incorporating Avalara AvaTax with our ERP has proven to be a truly monumental achievement, as it empowers us to seamlessly and effortlessly obtain sales tax information, ensuring multijurisdictional compliance with remarkable efficiency.”

Andre Johnson
Senior Business Analyst, NEFCO

See Avalara in action

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Avalara vs. Vertex